I've eaten at the Atwood location once. Considering the place was packed, and we had a table of 8 people service was adequate. One meal took a little longer than the others to come out, and they did apologize for it. This is one of the few places in WI, where I can ask for something hot (spicy), and it actually comes hot. I have yet to try anything here I don't like. If I'm in the Madison, or know of someone passing through. I usually have them bring something back for me. I enjoy it that much. If this location is too busy or your looking for something more intimate, check out the williamson location. I'm actually waiting for a delivery as I type!