A bunch of crooks these people are starting with the guy on the phone who sold us a Vip experience with Mercedes Benz sprinter that never happened, instead we were picked up by a bus and drove around the city picking up an infinite number of people for more than an hour, other costumers that were picked up before us were complaining as well, when we asked what happened with our "vip experience" we were told by the incredibly rude driver that there was too many people so the bus was the transportation they had. He then started yelling at us from across the bus while we were trying to decide if we wanted to continue on the tour. When we called the costumer service phone number they have listed on their website of course they didn't answer the phone until 45 minutes later and we were told if we didn't do the tour we would not get our money back, when I asked to speak to a manager I was told they didn't have managers.This was a horrible experience and if I could give this company a negative star I would for false advertisement, they basically stole our money.