I went here after my over-the-counter regime stopped working and my breakouts wouldn't go away. I went to Dr. Swartz, who was SO nice and very helpful. The wait was a bit long, but it was worth it...I can see why she is so busy! She just looked at my face, asked me some questions, opened her cabinet, and told me what to do. So far, it seems to be working well, she appears to have known what she was talking about. I was recommended this place by a friend and I gladly recommend this place to everyone else!