After sitting here all day waiting for your movers to arrive they attempted to EXTORT more money from me than what you originally quoted! Before even getting out the truck good, they were immediately mentioning needing to call more people. All the items aside from 2 beds were either in the garage or in the driveway nicely stacked.
The gentleman told me that it was a minimum of 4 hours and you initially stated 2 hour minimum! They called it a 5 hour job when it's not. They wanted to charge me $610 which is almost double what you quoted.
I am beyond angry as your company had me sitting in my driveway watching my things 7 hours!
This move could not be any easier! I am 1 man and I loaded my garage by myself in 4 hours!
Please be advised that I will be contacting someone regarding your unethical business practices and since we have the text messages from you as supporting documentation, I will use any and every means to get the word out about your company.
Attached you will see all the work I did prior to your company arriving, in an effort to expedite and make the move easier.
The worst part of this whole ordeal is that your company did not have the decency to own up to your errors and do the right thing. I now have to reschedule my business flight, I have to reschedule my DIRECTV, my phone and put everything back into the house as a result of this. I truly hope that you can rest easy and comfortable knowing the devastation that your company has caused.
Spreading this story will be my mission. I will be lodging a formal complaint with the better business bureau as well as the Chamber of Commerce. We read your reviews and against my better judgment went with your company anyway.
This is what I emailed to the company.
I will donate my time for free if it prevents 1 person from getting extorted.