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  • My mother took her old high miler Dodge in for service due to a bad fuel injector and a pin hole fuel line leak. The service rep said the repair would be two days. After four days, he still would not contact my mother to explain what was going on with her car. Trust me when I say that he returned my call immediately when I left a message. I guess AutoNation is only willing to talk to you if your a pissed off guy, but won't bother keeping older women informed about their cars. After the service was finally completed, we found out that the service writer screwed up the info and had the WRONG INJECTOR REPLACED. He then insisted that my mother pay for the error. That didn't happen, of course. None the less, he added several hundred dollars to the price, saying the original quote was too low. A couple weeks have passed, and I finally have a chance to drop by the house and look at the Dodge. The dealership stripped out the fasteners on a coil pack, broke a line from the manifold and replaced it with a loose fitting hose (two sized too big), and there is fuel leaking out of their repair because they used the wrong type of clamps. These idiots also left junk on top of the intake wedged against a coil pack connector. If you value your time, money and vehicle, take it somewhere else. I will be suing these people very shortly.
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