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  • Went in with my full size 4x4 truck, took about 1 hr. no big deal. Individual who cashiered me out was the same person who was in the lower bay and he made a point of telling me that he lubed 11 points under truck as well as checked both differential's and the transfer case for full. When I got back home (bout 1 mile) I had to remove a front tire for an unrelated issue and noticed that none of the lube points had been serviced on that side, pulled the other side same thing. Ended up getting under the vehicle to inspect their "work". Not only did they not lube any of the 9 lube points (zikrs) it was obvious the fluids in the differentials and transfer case weren't checked either. On top of lying to me about the work (not) done (fraud) they left the drain plug loose and an oily mess on the pan and drive line below the filter. FYI the manager signed off on my invoice. .
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