had my sandwich prepared by an unhappy employee what ever happened to customer service? there card machine went down so i left to get cash and come back and pay which completely nice of me... cost me $2.75 to get a $20 from an atm i came back to pay and asked for a few cookies on the house because of the inconvenience.. she said i could come back on Monday and speak to the manager REALLY! this isn't the first time i received poor customer service here im done ill pay more and go to the subway further east on charleston. .. done with this cramped place no wonder they have to use a buy one get one gimmicks