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  • This is the first time after over a dozen car deals in 18 years had a very poor experience with Carmax! I arrived to the South Blvd location ready to purchase the vehicle I transferred when I found that it was not as advertised and needed some work that Carmax and the MOD Chris were not willing to make happen. I have been a loyal customer over nearly two decades and now find myself wondering if Carmax has changed how they now treat their customers and are now more concerned with the bottom line instead of the Good Customer Experience that your advertising promotes! After today, it will be hard for me to ever set foot back on a Carmax lot to ever do business again!
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