My wife and I took our 5 1/2 month old to their ER one Sunday morning with a high fever and bad congestion. The admit process was exceptional fast and friendly! Once they took him back the high quality care continued straight through. Everyone told us their name and what they came into his room for. In about half the time I had expected, we were on our way. You never want to take your little boy to the ER, but Banner Thunderbird made it smooth and reassuring!