Today a young lady set up account. I Was transferred to discount Department for a $10 discount for being a AT&T customer. After a few minutes the lady from discount department answered phone with a voice I could not hear once I asked her her name she hung up. I called back waiting 15 minutes to speak with Alfonso to find out I had to be transferred again I then spoke with Craig this took five more minutes to get a hold of him as I asked for a manager they would not do so . Transferred me to Kia account specialist. Then transferred to Steven in discount department. I told Steven cancel my one day account. SUCH AN AWFUL COMPANY. I may pay more with Comcast but I will not be given this much stress.