I took my car here after a pretty nasty fender bender I was involved in. I initially came here because they were approved and recommended by my insurance carrier, GEICO. All I can say is how over the top impressed I was with the entire operation. First off the area I was greeted in was VERY clean and welcoming. I was treated promptly and respectfully by the staff. Given a realistic quote, including some extra work I wanted to have done while the car was being worked on. I know some people on here have complained about the work taking extra time, but mine was done a little sooner than anticipated. It was the morning of instead of end of the day quoted, but I'll take it. The car looked amazing too. The work was absolutely top notch.
The kicker for me though was I did not have rental policy on my insurance, so Mike's provided me with a loaner car for the duration of the repairs. What AMAZING customer service. I can't recommend these guys highly enough.