This is my first time here and I absolutely love it! The atmosphere is very sophisticated and relaxing. They are very clean and well designed. I was a little nervous because came for a pedi but did not schedule an appointment and was on a time crunch. That wasn't an issue at all. I was seated and started as soon as I walked in. They offer a free drink, water, wine, etc. They give the best foot massage ever! A lot of the other customers appeared to be regulars, and were on first name basis with the nail techs. I love that kind of service, as it makes you feel valued and welcomed. I will certainly visit them again the next time I am in town! If you live in Pittsburgh, you should seriously consider making this place your permanent nail home.