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  • How can a restaurant not get it? It is a very simple formula...good service...good food...make money. They failed...miserably! My husband wanted to go and take a friend of ours for dinner...I wasn't sure about the choice...but everything is worth a second shot. Short story...waited 25 minutes for anyone to acknowledge us. Finally got a drink...and waiter spilled wine all over table. Had to ask for a cloth to clean up( this is 10 minutes later...when I was expecting this to be a no brain situation) ....because glasses were dripping off the bottom... Food was ok...but marginal. I sat and watched other tables getting anxious on equally bad service. How bad can it be...when I can just waiting for what table will blow their top first? Really folks...go the to the USA and get some tips on customer service. Money is tight in Calgary right now...and anyone heading out for dinner probably does not have an expense account. We asked for a manager...no one showed up....don't expect us back...and trust me... I will be sure to use social media to make you realize your stupid, elementary mistakes. URGGGG......How can you not get it?
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