We just had our security system installed yesterday, and we could not be happier with the experience thus far. They were extremely quick to respond to our inquiry about setting up a home alarm system, and Jim (the owner) came to our house himself to walk us through his recommendations for our particular living situation, all the while offering us great advice and information about keeping our home safe. After that, we were able to setup the installation of the equipment for the next business day. The installation was quick and easy, and so far we love the software and the mobile app capabilities. And on top of all of this, they are much more affordable than what we could find through our research of other home security companies. I would highly recommend using JPG for your home security system!