I absolutely LOVE this Chandler location. The staff is so amazing, The design specialists are top notch and visual team is superb. The store always looks fresh, clean and inviting. I find the best time to go is in the morning through out mid day until around 6pm. any day of the week. The "In store" designers are there and can pull together any style of vignette you are looking for. Sometimes it is frustrating when something I want is out of stock or can only be purchased online , but again, the staff try their very best to accommodate you the best they can. I also LOVE the Pottery Barn credit card !! Everyone should have one! You get 10% back on every purchase and all kinds of fun little perks throughout the year. I love all Pottery Barns in general, but the Chandler location is my "go to store" if I want top notch customer service and attention. I live equal distance between the Scottsdale location and the Chandler location and I always choose Chandler. The parking is MUCH EASIER to navigate and the store is one level and so easy to move around. You should go!!! They also have a BATHROOM!! And it is right beside Nordstrom. Have fun!