Food is mediocre for the price compared to most Japanese/Korean restaurants. The menu is also kind of overwhelming with way too many options. The AYCE menus can be confusing. But what bothers me the most is the service and standards.
There have been TOO MANY times we would come here only to find out that they are closing 3-4 hours early when the hours of operation are indicated at the entrance. It's as if they operate their business when they feel like it. They should commit to those hours whether or not it's busy, otherwise they will drive potential new customers away and eventually even the people who live in the area.
I've come here enough to also notice that the manager is pretty much useless. He just floats around the restaurant, not helping his staff run food or take orders and to make it worse he drinks on the job and sometimes gets wasted!! NOT a good impression. A good manager promotes team work and work just as hard as his staff. No wonder the servers look so miserable.
One last thing. Momiji shouldn't promote themselves as a bar when they frequently run out of beers - both bottled and draught. A bar should always be on top of this kind of stuff!
To have a successful business they need to bring up their level of service/standards, consistent with the food including the concept (theme, cuisine, etc). These points I've mentioned are things I've noticed having worked in the restaurant industry for 6 years. We frequent here only because we live in the area and the servers we have gotten to know are welcoming, otherwise go spend your money elsewhere!