I want to love Coffee Couch, I do. I work across the street so it is uber convenient. However, I find their service lacking and their food is meh. On my last visit I ordered the special of the day which was a Greek Chicken Pita and rice salad. First off, the Greek Chicken Pita wasn't a pita...it was served on a tortilla. It tasted fine but how weird is that....if you call something a pita it should be....a pita. Crazy, I know! The rice salad side dish was disgusting. The rice was very hard and crunchy. At the end of the meal (where I only ate one bite of the rice), I told the lady behind the counter that the rice salad was gross because the rice was crunchy. She turned on her heel and disappeared. The owner (I assume) came out & said "The rice isn't crunchy, it's the onions and cucumbers." Um...no. I do know the difference between rice and vegetables. She continued to argue with me that their rice salad was amazing. I said "Fine...whatever." She then decided to comp my meal. Fine. I wasn't even looking for them to do that, I just wanted to let her know that it tasted bad in case she didn't know. It was a totally weird experience.