I've always loved this place. It's like a landmark of Phoenix. Over the years, I've just become fonder due to the nostalgia of the place! It has such a presence downtown. And even though some other hotels have gone up over the years in the same vicinity, this is still probably my fave! I recently got away for a little stay-cation and this was the spot I chose. The rooftop pool is on the 3rd floor and it is a little small, but it caused guests to talk to each other and interact which may not happen at a resort with a huge overwhelming pool. While there is no waiter service at the pool, they will bring you room service up. We ordered a bottle of champagne and some OJ and sipped mimosas until the sun went away.
The interior of the hotel is breathtaking. In my opinion. All the decor and furniture just perfectly placed to create a spectacle of luxury. There are conveniences such as kiosks for key pick up, online check in/check out, business center, fitness facility-oh did I mention The Compass Room? Maybe one of the most noteworthy Phoenix spots! I don't care who you are, the view from The Compass Room restaurant is impressive, something not to be missed. ESPECIALLY if you already live here and have never been.
The room was nice, modern and upgraded. We had a room with a private patio that overlooked the street from the 7th floor. It was incredible!
Of course the service was every bit what you know of Hyatt. Very friendly and top notch. And don't forget how fun the elevators are! I dare you not to say "Weeeeee!!" as you head from the top to the lobby!