Theo is one of the most genuine and honest people I know-- and that says a lot since I am an officer in the USAF, an organization whose core value is integrity first. I have taken both of my cars for repairs (replacement of an a/c compressor and brake pad replacement on the other vehicle). I am the type to do a lot of research before pulling the trigger on a big purchase and Theo charged me half the cost of the other two quotes I got (one dealership and one third party company). He will not try to upsell you at all! He thoroughly explains all work he needs to do and why and shows you the used parts after he replaces them. I drive over 30 minutes each way to go to Theo passing dozens of other car repair shops. I wish I could find a guy like Theo for every every trade I need help with!