I went in because of a nail in my tire and made an appointment online the same day. I got there and the parking lot was crowded but organized. I walked in and was instantly greeted and waited 2 minutes in line for an employee, John, to address me. He immediately went and checked my tires and came back with recommendations to get new tires soon because of their condition. I told them just the patch today and they didn't mind and gave me a 45 minutes wait time. I don't think I was there 30 minutes before it was all done. The next employee, Henry I believe, said they gave me a great deal on the patch and told me that they hoped I would consider them when I was ready to buy and sent me on my way! No better way to create a customer then to give them great service today in hopes they will come back again! Thanks again guys!