I intentionally walked in on a Wed afternoon because I knew there wouldn't be a wait. The lone threader was finishing up a client, and then it was my turn. My tech didn't offer her name, nor was she wearing a name tag and of course, I forgot to ask. She was quick and efficient. My brows are tidy and thankfully, symmetrical. To be fair, not the best shaping ever, but mine are puny on the outside and hard to arch. (a threading lady at The Meadows Mall has actually coaxed an arch out of these things. But, I live in Henderson and wanted to find someplace close.) Ten bucks, standard rate and they are just fine. I'll definitely go back.