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| - I forgot all about this dump. Unorganized, micro waved food, rude employees. My family and i went to go try it out. Lol paid for "mexican food". Just trying to order is an experience. 2 registers, you figure 2 lines. Nope every one had to move to the other side of the soda machine. Like 15' in front of the registers. People trying to order block people trying to get a drink. It was a friday or Saturday evening. Place reminded me of an after school camp. Nothing but teens running the place. A customer complained and the young boy shrugged his shoulders, scuffs, smerks and tells a young lady " you deal with nigga". That should of been my second clue to get out. My first one was walking in the parking lot. 3 kitchen staff members ( teens) are cleaning with the hose. Apparently I don't share the same humor as they do. Wetting my son with the hose. I yell wtf! And like well trained roaches, scatter back in slamming the door. I looked for a manager. But must of had the day off. Decided teens, prank not worth ruining my family time. Food order called, excited, i get to the counter. 2 styrofoam trays. Hmmm. I didnt order to go. O well. Finally, about to eat. Have you ever microwaved beans for too long. Yeah that was one of my sides. The chicken had the crust of 3 days old left open in your fridge. The only good thing i tasted was the cut lettuce and diced tomatoes. We left hungry disgusted and embarassed for that joke of a restaurant. I dont like complaining in restaurants. I called the number on the receipt i asked for a manager or supervisor. Placed on hold and 30 sec later..... Click. My wife called 3 more times same thing. We called the other place of the I17 and ?? At this point my wife is pissed. She complaint to the manager at that location. My wife asked to be reimbursed after providing our receipt the next day. The manager at the phx location nicely said we can't help you. We are not affiliated with that restaurant. My wife shockingly asked aren't you the same restaurant? No, i heard over the phone. Lmfao!! Apparently the location in Avondale is owned by the other side of the family. At this point i realized this dump is on big cluster .... O i forgot, as i was leaving the restaurant i heard crawling. I thought i hope its not a rat... Yup 2 more customers and I were disgusted and yet amazed at the size of this big ass new york movie rat. I managed to capture a small video of it. For your lack of customer service untrained employees and the seperation, ( im assuming) of the family i give you 1 star because i absolutely love the modern building.
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