First time here, cashier was super friendly and provided excellent recommendations (chicken feathers, house sauce, sweet potato tots). Food was decent enough for the downtown pricepoint.
Reason for the 2 stars though is due to everything else. I waited 15 minutes watching the circus that is the open kitchen try to figure out what to do. People that ordered before me were obviously impatient waiting for their orders as well. The person that seemed to be the owner/franchisee comes into the picture and instead of trying to help the kitchen after seeing the number of waiting tickets, decides to try and setup the cordless phone. The female manager was more interested in drinking her bottle of Tropicana oj she left on the counter and to check her phone then to help make the orders.