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| - Had a group voucher for this place and decided to try it out.
We got there and the place was fairly quiet, just a few tables were taken. I ordered a couple of starters and maki for the entree. Another ordered a bento box and another ordered the teppanyaki.
It took awhile for the starters to arrive. The edamame was good, the vegetable tempura was just OK. I've had better. I wanted to get a refill of my tea, but I was never able to get the waiter's attention since he seemed to always be in the back.
Finally the entrees arrived, but the teppanyaki was not ready. The bento box was decent. The maki was a bit off. I ordered crispy spicy tuna and crispy spicy salmon maki. The crunchy bits were covered the sushi like a dumping of snow. I had to use the chopsticks to wipe off all the crunchy bits in order to get to my food. YUCK. Also the tuna was light in colour, I'm used to seeing the tuna darker in colour. It didn't taste like what I am use to having at other places either. The salmon maki was good, but I wish they didn't dump a bunch of crispy bits on top -- it would have tasted better if the crispy bits were in the maki (in moderation!!!).
Meanwhile, we have finished eating the maki and bento box and the teppanyaki entree was STILL not served yet! When it finally came out, it tasted like it has been sitting for awhile. The chicken was cold and the waiter forgot to bring the ginger sauce. I asked him to refill my tea as well. It took him 5 minutes to come back out with the ginger sauce and tea.....
The chicken teppanyaki dish was only a 1/3 eaten, couldn't stomach anymore of the cold chicken. The waiter never once came to the table to clear away dishes or ask how the food was. Waited another 10 minutes to see if he would notice and bring us the bill. At this point the place was getting busier, so we went up to ask for the bill instead. The teppanyaki was suppose to come with dessert, but we didn't want to wait around, so we left.. leaving no tip.
If the food was good, it wouldn't be so bad that it was slow service, but both the food and service were bad. Not going to this place again!!
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