I have used this service for years for my cats and have never been disappointed. They are wonderful!! My one cat is extremely timid around strangers so the staff has had to help me round her up to be taken to the truck. Not so easy!! But they laugh with me and are so caring, easygoing and compassionate. I appreciate them and I'm gllad this service exists . My cat, Sibby is a long haired cat that needs to be shaved because her fur gets matted up too much. These stylists have always done a great job snd I am so grateful. My cat means so much to me, I need to have her be happy ,then I am happy. Thank you!!