Not sure if Maid Affordable is trying to change their name to "Cleaning for Angels" to avoid the garbage reviews, but this review is very much on Maid Affordable's complete lack of service & shadiness.
Like others, bought a LivingSocial deal for a cleaning. Called last week to schedule and actually got an answer and an appointment for this morning (8 to 9am).
Took dog to daycare to get him out of the way. 8am arrives. 9am comes and goes. No cleaners. At 10am, I called to get status. Again, somebody actually answered (though annoyed that I reached them on their mobile... the number listed on the voucher) and said they'd call the girls to see if they wrapped up their 7am appointment and they'd call back. Well, no call back.
Waited until noon to call back. No answer and no call back.
12:30 - No answer, no call back.
1:00 - No answer, no call back.
1:30 - check yelp and see that I'm not alone. Request refund as it's painfully obvious I'm not getting a call back nor will I bother rescheduling.
Look, it's fairly well known that LivingSocial & Groupon can cripple a business not expecting the rush of customers. But don't allow people to make appointments if you have no plan to actually honor that appointment. And then don't go MIA and just refuse to answer and/or call somebody back. That is no way to do business. If you don't have enough cleaners to actually fulfill your obligation, then tell people.
Do not give this company your business. Wish I had read these reviews before buying the deal and re-arranging my day for nobody to ever show up and for