I absolutely love Kelsey for hair color! She has been doing my hair for awhile now and I don't know what I would do if she ever left Toronto. She has taken my hair from DARK brown to blonde (and now back again!). She always understands what I am envisioning (even though I am the worst at explaining what I want). She also has excellent conversational skills and makes you feel like you've been friends for ages. I refuse to let anyone else color my hair. Furthermore, the guy/girls that do wash and style are fabulous. Everyone here is so very nice, not pretentious, and will go the extra distance to make sure you are happy with your hair. I also love that they offer drinks and snacks while you get your hair done. It is a nice extra touch. Prices are not outrageous for the quality of work they do. I would highly recommend Kelsey and this salon to anyone.