Kyle answered the phone 10 minutes after 7:00pm and calmed my concerns regarding bees on my property. We arranged a time for the next day to assess the bee situation. Kyle called on his way like he promised and came to my home on time. Low and behold the bee problem was a swarm and not a hive. The bee swarm left my yard before Kyle got on site. He did not charge me for the visit! If I ever have a bee issue again I will be sure to call Kyle. Great guy, great service.