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  • I was attempting to purchase a 2016 Toyota Avalon Hybrid Premium online. The listing for this car online showed it had 2 miles on it. I live 350 miles from Pittsburg. I made an offer on Thursday morning, July 28. I followed up with a phone call at 4 pm that day wondering about the status of my offer. I was told the managers were busy and my offer might have been put at the bottom of the pile. I asked if I could be notified before they closed for the day. I was told that would happen. It did not. I received a call on Friday July 29 from my salesman saying he had "good news and bad news". The good news was Day Toyota had accepted my offer. The bad news was the car had been used by a manager and now had over 4500 miles on it. I made my offer based on the 2 miles advertised, not on a car with 4500 miles on it. I asked my salesman if he could locate a similar car at the same price that I had offered. I gave him 4 colors that would be acceptable to me. A few days later he told me that there weren't any similar cars within 500 miles as the crow flies. I don't believe that to be true. I found at least 3 within 300 miles, one of which was in a Pittsburg suburb. On Monday, August 8, a recently hired manager, asked if I would consider taking the car with 4500 miles on it at a lower price. I told him I would. He called me back and offered an additional $139 off my original offer. It was a joke. This was not a good experience. I don't think Day Toyota was honest with me.
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