I thought this expierence was going really good. I found the dresser I wanted, in the color I wanted. I had no problem locating the dresser downstairs but one problem...I had a regular cart and not the low cart to put large items in. An employee Edgar saw me contemplating on just some how stuffing it in my regular cart. He asked if I needed help and when he saw what I wanted, he said I needed the low cart. He quickly offered his that he was retrieving something for himself - WHICH I REALLY APPRECIATED! I didn't want to go search out the cart I need and come back, its a big ass store!
Than I got in line. Took forever waiting to pay for items. One lady bought the entire Marketplace it seemed, I wanted to give her an award on how much she put in one cart. Pretty amazing.
THAN THE BAD. I stood at the loading area for 5 minutes waiting for assistance to load this heavy mofo inside my car. Nothing. I walked inside to the return/exchange area and asked if there was someone working the loading area. The one guy grabbed the phone like he was going to call someone, so I went back outside to wait by my purchase.
Another few minutes - NOTHING. Its hot, other people have someone to help them load and I'm waiting almost 10 minutes for an employee to come out. Than a mom and teenage son came up next to me and I finally just asked the boy to help me load it. Which he quickly did. He wasn't getting paid to do someone else's job. But I gratefully appreciated this kid. I just need a little help lifting it up into the car, so I left grateful of the kind family - but PISSED at IKEA.
Don't ask how I got inside when I got home. Lets just say my hand got smashed and I have brusies. LOL It almost made me want a man ...almost. But it was easier for me to pull it out and walk it in because I didn't have to actually lift the rediculiously heavy box.
Oh, I forgot to mention there was a cart collector walking around the loading area collecting carts. I asked him where the guy was, but he just looked at me like he didn't understand a lick of English. I was already hot and pissed to fumble my way through Spanish.