Steve was tremendous! Punctual, knowledgable - not a high pressures sales guy. He installed my system, which had some challenges because of the age and style of the house I had, perfectly. He stayed until the job was done right. I'm uncomfortable with all things technical. He worked with me until I was sure I knew what I was doing. The system works beautifully. Once the work was done they made sure everything was pristine before they left. I could not recommend anyone more highly. (His partner Tyler was fabulous too.)