I wasn't too pleased with their service. They had to come out twice because I was still finding bugs and spiders in my home. It's a brand new home so it wasn't like there was already bugs in the walls or anything. I had spider webs everywhere, the small annoying ants were all over my front door area. I killed a huge spider in my bathroom and decided to switch pest control companies. They had told me it would take 4-5 times for them to come out to create a barrier......ummmm but why??!! I have had pest control at other places before we moved and it worked after the first application so idk what the heck. The employees were friendly don't get me wrong but it just wasn't the right pest control for us.