The lady working here was annoyed by the fact that I was taking a while to pick the bagels I wanted. She had 1 eyebrow raised, & was getting impatient. It wasn't a regular order. I said I'd been asked to procure 3 dozen bagels & was leaving the country in a few hrs. They didn't ask questions & no, it wasn't some prank or initiation thing. I'm just glad the guy that took over said he'd be happy to start working on my order (with a smile), & said I could come back for it in a couple of hours. Yay. My mom loves their Asiago bagel; my fave is Spinach Florentine.