it was my first time ordering, as it was one of few open places that opened 12:30 two day before christmas. It appears, from previous reviews, this place is hit or miss for delivery, but I was very impressed . Ordered a college special #2, the items arrived promptly (probably bc i was the only one ordering?), warm. Pizza, cheese rolls were tasty and a huge drink. Got me through writing a manuscript...will try again until they strike out.