I've been fortunate to get piercings and tattoos here. I've gotten work done in 5 other shops in the state, and Zebra is by far the best. The ladies at the desk are friendly and helpful, and the artists are amazing. They take great care to make sure you are getting exactly what you want and are very personable. The piercings I got (nose and eyebrow) were done well and healed relatively well and when I needed to change my eyebrow bar out (long story there) they were more than happy to take me back and change it really quickly, since it was still a little to new for me to do myself. The tattoo I got came out beautifully and healed incredibly well. They were very through in making a point to show me the needles and explain how the barrels were cleaned and how they knew it was sterile and pointing out expiration dates. While in every shop I've been to I saw them open the needle package, this was the first time I've ever gotten such a through explanation -- definitely helpful if you are a first timer and anxious. Even having a few more tattoos under my belt, it was a great incentive they have and definitely appreciated. The tattooer was friendly and a had a wealth of information and great stories to tell. If you are someone who just wants to come and play your headphones the whole time, you might not have as nice an experience; they really want to connect with you here and they have a remarkable talent for making even someone like me (social anxiety to the max) feel welcome and comfortable. The ambiance of the place is great, their work is good, and the staff is friendly and 100% knowledgeable. The tattoo I got is part of a half sleeve I've been working on, and I can honestly say I plan on getting the rest of the sleeve and all future tattoos here. Recommended to anyone looking to get pierced and/or tattooed.