The staff is great. The pre recording is ridiculous. Showed up at 10pm not knowing what time they close (doesnt show on ywlp)...pre recording asked to order when i was ready. Not getting an answer back, i pulled up to the window. Dude didnt even bother to open the window, which i get. He said "we're closed! Sorry!" I told him the girl asked what i wanted. He said its a pre recording. What a joke. Robot customer service. Thanks guys that were here tonight (not your fault). Your pre recording is not a good idea.