Since there wasn't a JJ around, I picked up a mocha madness smoothie at Tropical smoothie on 4/19/15. I was the only one in the store when I placed my order. The two girls working waited so long to take my order that a line formed when three more people showed up.
After I waited for an endless amount of time, I asked if that finished smoothie there was mine. They said yes, but it was "short". Rather than fixing the issue, they continued to make all the other orders while my order sat there. The other girl answered the phone and walked away and never came back. Eventually I said "I don't have time, I'll take it as it is." No apology.
Two stars because my husband liked the smoothie so it wasn't a total loss.