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| - The only reason to go to this spa is for the eyebrow threading. Rambha is excellent at this, a true professional.
As for the rest of the spa, it is total turmoil and unorganized. Rambha owns the spa / salon, the yogurt shop and the Indian restaurant (all in a row in the shopping center).
She is severely understaffed, with employees and herself running back and forth between them. That is why there is never anyone at the front desk as another reviewer noted....
I had a haircut and color, the worst experience ever! It was corrected three times, I was there for over six hours! Chemical after chemical until they got it right!
The same staff is trying to cover the spa, haircutting, pedicure and food establishments. Not a good business model at all, and it is making for some disgruntled customers.
I gave it a two only because she is so good at the threading and because the place is truly beautiful - well appointed and clean.
Also, it is dark in the salon area and some of the staff is unhappy about the lighting.
*** AND the coupons are a joke. Both times they were not accepted. On my first visit Rambha said that the haircutter had already given me a "free" conditioner so I could not use it. And on my color disaster she said the price included it already... **** SO, beware and ask for the prices first and then present the coupon upon leaving.
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