I bought a groupon from Pureskin laser clinic a few months ago. I booked my first appointment with them & had to reschedule a few times due to my work schedule. When I arrived, I felt it was very unwelcoming & not very friendly. I proceeded with the laser & it felt like a torch to my skin. I didn't want to complain as I did reschedule a few times but the service was a quick 15mins service. I booked another appointment because I had already paid for the groupon. Yet again, I did need to reschedule due to work but was not received another call back for an appointment. It's been 3 weeks now & I've tried calling but the voicemail is full. They have not called me back & my service was unprofessional. They used the same gel on my underarms for my brazilian to save product. It was not hygienic at all. I want a refund. That's if they call me back.