We had a lot of trouble getting our fixture from them. It was delayed several times from the manufacturer but they didn't even let us know, we just had to call several times to see why we hadn't heard about it being ready to pick up. Then when we finally got it (4 months later) and had it installed, 4 of the 8 sockets didn't work. They sent someone over but he was unable to fix it. Now 4 months later from that we're driving back over again to pick up a replacement. This whole thing is ridiculous and they've provided really poor customer service.