I brought my 14-year-old cat, Corky, to the Scaredy Cat Hospital after she had not had a bowel movement for a few days. Although she did not have an appointment, I expressed it might be an emergency and they had me drop her off and worked her in between appointments. Dr. Wood and the entire staff were so wonderful, keeping me updated on her condition, procedure (they had to manually remove her backed-up stool; poor baby), aftercare and keeping me abreast of the fees (no surprises!) They gave her a cute "lion" haircut and even a cat T-shirt! She recovered nicely from her procedure and is doing great! I brought Corky to Scaredy Cat when she was younger, and I will never bring my cats to any other vet if I can avoid it. Scaredy Cat Hospital is the best! They are true "cat people"!