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  • Not sure we were expecting much but this was by far one of the worst experiences and food we've ever had. Service is non-existent. Cashier did not know what was on the menu. We tried to order a burger and because she couldn't find it on her screen just kept saying well it's not on here. It's on the giant board above your head!! Then we asked for cups for water. She charged us for sodas instead. When we confronted her about the overcharge she said they only sell bottled water. And yet there are free water cups next to the soda machine (water is dispensed from said machine). She could care more about her nails and keeping her hands warm than doing her job. Majority of staff could care less and were not even remotely sensible. It was slow to get the order. My wife's bun was torn (I had to get a new one which could come from any grocery store). The burger looked like a pale grey frozen slab of meat. She could hardly eat any of it. I ordered a wrap and "pizza fries". I should have asked what was on the fries. It was nacho cheese and cold (COLD!) pizza sauce. Nothing more. I expected something more creative. Like hot and gooey melted cheese with maybe some pepperoni slices and pizza sauce. Some spice maybe. Not even close. Wrap was just a ton of shredded lettuce and some generic fried chicken strips in buffalo (hot). Kids had a sandwich and a hot dog. The hot dog didn't even seem like it was cooked. Besides the spice of the buffalo sauce, the ingredients and flavors are totally bland and don't seem like anything more than what I would slap together at home. Except I would use better ingredients and do a much better job of preparing the food. This place is new and apparently a franchise. With the menu, standards and service I am baffled as to how they kept one open let alone multiples. I don't see this lasting. It's like some lousy dive diner in some small town (but NOT like triple D cool) - one that you never want to go into again. Ever. Any other fast food or sandwich shop would be 10 times better.
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