Went here on Fathers day around 3pm and it wasn't that busy. The experience was ruined as we waited for over an hour and a half for the meal to come out to the table. When the meal made it to the table the burger was burnt and it's almost like they forgot the order and after asking the waitress to check on why it was taking so long, they rush cooled everything. I felt bad for the waitress as she was apologetic but cmon if the restaurant isnt busy there is no good reason to wait so long. I have been to other FIRKINS and this was by far the worst experience in years! Fathers day was ruined as the kids were starving and there was no acknowledgement at all from management at the location.