I've been here twice so far and have tried their FM style tea (hot) and iced FM coftea. Both drinks were absolutely delicious and are reminiscent of HK style tea and mixed coffee/tea respectively, but with less sugar (which is how I prefer it). The black tea they use is excellent and they make it real strong.
Customer service was great as the staff members are friendly, efficient and knowledgeable about their products.
I'm glad this cafe has opened here in Markham and look forward to trying more of their menu. I highly recommend you pop in and try out their drinks. You won't regret it.