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| - Where do I BEGIN! I picked several cars of interest off of the website. I'm an extremely thorough legal assistant. Therefore, I provided everything immaculately to the salesperson via e-mail prior to my arrival. I get there, and not ONE OF THE CARS from the website is available. I end up giving up on myself and picking a car that caught my daughters eye on the lot. This was already a 3 hour experience with that lying "pre-approval" talk that you get over the phone. You get there, you are filling out endless paper, getting into some non-sense contest to pick an envelope for a discount that I still never received. Then you are back and forth with providing more money then agreed upon, more documents, more more more! Finally drive off the lot and get numerous calls. Their computer was down, need to come back and fill out another contract. The lender wants to install a gps com back for that. Only to arrive and find out the guy that does installations isn't even there on that date. Everything is you must do this now, today, immediately. But when you get there, that attitude changes completely. Here I am a month later still going back in filling out more papers and providing, get this "where I work"! Really? Didn't I give all of this to you when I purchased the vehicle. I have made over 4 trips back and forth to this place because of the overt imcompetence. Now I'm told, after yet another trip that took up my entire lunch hour today to sign A NEW CONTRACT that there are still two other documents that need to be filled out. This was the worse car buying experience I have ever had! The sheer unprofessionalism and bumbling that goes on with this group is incredible.
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