I can see why people love this place - for its service. The waiters are very friendly and talk to you like you're his family. BUT they are only like this to people who come here a lot, which I find very unprofessional and makes a dining experience unpleasant. I am not a frequent customer (however I have been to this place more than 6 times over the past few years) so I feel I receive the cold shoulder when I come here. I feel secluded from their "family". You might think I say because I'm jealous of the better service other people receive, but what I want to say is that a restaurant should provide the same level of service to each and every customer, regardless of how frequent they visit. Afterall a great restaurant experience is due to its service. Who wants to compete for being the apple of the eye of the waiter!? Or even a popularity contest? Give me a break. I'm here to have lunch/dinner. Our bill and the oranges were brought to our table before all our dishes came out. They were just a bit too efficient I'd say...
Food - quality and taste are average to above average. Although a lot of the dishes are very local (ginger beef and sweet and sour meats) and may not appeal to people who want authentic Chinese food.
So I wouldn't recommend this place to people who want authentic and tasty Chinese food. And I probably will not eat here again.