I should have listened to the horrific reviews before we went in but we were starving and by the time we were going thru them- we had already been seated.
The WORST possible service EVER. It was 7:30
On a MONday night- there were maybe 5 or 6 tables and yet it still seemed to take the waitress 12 min to bring waters. Not to mention the diet coke which she finally brought as a doctor pepper. 10 min later I get a diet coke and its flat. Ok, not her day personally but it sat on the edge of the table untouched the whole time and she didn't even acknowledge it.
Food was boring and mediocre to say the least, salad was wilted and calzone was runny and burnt.
seriously an hour and a half later she finally rolls around to check on us and bring the check, we mention the diet coke being flat and she apologized and took it away. Brings the check and the coke is on there. Ask her to please comp the soda which she says ok too, we give the card, bill comes back, the bill has now been charged WITH the soda still on. Let's not forget that she disappeared with the card and bill for an extra 8 min, yes I was counting.
All and all, someone needs to get involved- like maybe a manager or someone who knows how to run a restaurant. This is absolutely unacceptable. And the whole vibe of the place was the same so j highly doubt it was just our one waitress.