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| - I had a really rude experience today at Sprouts in Scottsdale.
I have been coming here to get organic beef for a while now. They were out of organic roasts so I asked the guy working in the meat department if he was going to be putting any roasts out soon.
He got noticeably upset and stormed out from behind the counter and started grabbing and tossing aside packages of beef until he found one that said organic chuck - but it was a very, very small slice (a chuck steak) and the only one there. I needed a roast.
I told him I needed a bigger one. He said you will never get a bigger one here - we don't have them. I said, "really, I just got several last week and I remember one of them being at least 3 - 5 times bigger than that one." He said, "so you got a roast that was about 38.00 from here." I said,"no, but I did get a roast that was. 2.79 lbs." which was much bigger (by about 3Xs) than the steak he was trying to force me to buy.
This guy was nasty and very argumentative. I only wanted a roast. So he got really sarcastic and went into the back and brought out a wrapped up roast that was the size of a calf and said to me... then you want this!
Well, one, I thought he did not have anymore roast and certainly not big ones from what he was saying. And, two, no I obviously don't want half of a cow - just a normal roast.
Is that really too much to ask.
So, I thanked him and asked to have one cut into 3 lbs. He said sure. When I came back to get it it was still crazy large weighing almost 5 lbs. I couldn't even fit that into a pot if I tried.
His attitude was really uncalled for... very argumentative and nasty. Very unprofessional. I thought Sprout's accommodated your butcher requests. This guy (a very young and cocky kid) makes it like you are insulting him.
I guess he just did not want to do any work and cut up a roast. That is a chore... but it's your job genius.Just do it right.
I took the roast, but on walking away to the register, I decided not to get it. I really could not trust a very poor attitude like that. For all I know he could have substituted it with a non organic or lesser quality meat.
I should have gotten his name. He was the youngest one there and walking around very proud-like with a bit of a red face.
Sprouts, you really need to do something about this guy. He will definitely scare business away. As it stands, I am VERY reluctant to purchase beef from your department now.
On a side note, this place is not as nice as the other Sprout's. It is small, dirty/smelly, and they do not carry as big of a selection. And, the organic section is full of mostly old and rotting produce. I never get organic produce here, and now I am not so sure about the organic meats either:-(
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