Went in close to closing time, was greeted almost immediately by one stylist and was given an accurate wait time. During my wait I was quickly hesitant to be taken by the woman that greeted me, no conversation and quick to cut before communicating with her customer. Luckily I was taken by the other stylist, Helen. She was upbeat and open to conversation, she worked well with my parameters because I'm growing out an awkward cut but wanted to clean it up. She walked me through her thoughts since I came in unprepared, kindly explained why her suggestions made more sense then what I was originally thinking & I'm glad I agreed! Thanks again Helen!