Love Panera bread but my experience here today was so horrible . I did an online rapid order . I noticed it said invalid try again after I clicked submit with my debit card. So I checked my bank and they charged me for the order. So I get to Panera told them my issue & " KIM " pretty much had no clue on how to help . No I'm sorry for this issue nothing . Just said if I wanted my order I was going to have to swipe my debit card again. GREAT CUSTOMER SERVICE THANK YOU KIM ! & for a pick 2 i ended up paying more than 30$!